Refund and Returns Policy

Customer Satisfaction Commitment

At JJT Engine Gearbox & Diff, customer satisfaction is important to us. We strive to provide quality workmanship, reliable automotive parts, and professional services. This Refund and Returns Policy outlines the conditions under which refunds, returns, and exchanges may be processed.

By using our services or purchasing products from us, you agree to the terms of this policy.

Returns Policy

Parts and Products Returns

Returns may be accepted under the following conditions:

• The item is defective or damaged
• The incorrect item was supplied
• The item is unused and in its original condition
• The return request is made within the approved return period

Returned items must include original packaging, proof of purchase, and any supplied accessories or documentation.

Items that have been installed, damaged through misuse, modified, or specially ordered may not qualify for return or exchange.

Refund Policy

Refund Eligibility

Refunds may be approved when:

• A product is confirmed defective
• Services paid for could not be completed
• An approved return has been inspected and accepted
• Duplicate or incorrect payments were made

Once approved, refunds will be processed using the original payment method where possible.

Processing times may vary depending on the payment provider or banking institution.

Service Warranty

Workmanship Guarantee

JJT Engine Gearbox & Diff takes pride in delivering professional workmanship. If you experience issues related to repairs or services completed by our workshop, please contact us immediately for assessment.

Warranty coverage may not apply in cases involving:

• Misuse or negligence
• Unauthorized repairs or modifications
• Failure to follow maintenance recommendations
• Normal wear and tear

Non-Returnable Items

Exclusions

The following items may not be eligible for return or refund:

• Special-order parts
• Electrical components once installed
• Used or damaged products
• Products without proof of purchase
• Custom-built or rebuilt units unless proven defective

Return Process

How to Request a Return or Refund

To request a return, exchange, or refund:

1. Contact our team with your proof of purchase
2. Provide details of the issue or reason for return
3. Our team will inspect and assess the request
4. Approved returns or refunds will be processed accordingly

Customers may be responsible for transportation or delivery costs associated with returns unless otherwise agreed.

Policy Updates

Changes to This Policy

JJT Engine Gearbox & Diff reserves the right to update or modify this Refund and Returns Policy at any time without prior notice.

Contact Us

Need Assistance?

For any questions regarding returns, refunds, or warranty claims, please contact:

JJT Engine Gearbox & Diff